Virtual Assistant

A virtual assistant performs professional administrative, technical or social tasks for a company or individual from an off-site location. A virtual assistant may work from an off-site outfit or from the comforts of home sweet home.

Clients may be located on the other side of the globe. Communication methods between a virtual assistant and a client usually include the Internet, e-mail, phone conferences, real-time online messaging, online work spaces, and other emerging technologies.

The core skills of a virtual assistant include proficient communication skills and a working knowledge of the computer, Internet, and basic software applications (e.g. word processing and spreadsheets). A virtual assistant must also possess exceptional multi-tasking, time management and customer service skills. The job entails an ongoing collaborative relationship and timely communications with the client.

The services offered by a virtual assistant may differ from one individual to the other. There are those who provide specialty services and there are those that are generalists. Virtual assistance services can range from basic administrative services to highly-specialized services such as web design, graphic design, website maintenance, technical writing, basic programming, bookkeeping, translation, and marketing support. Basic administrative services may include reminder services, mailing, proofreading and appointment scheduling. In some cases, clients may even ask a virtual assistant to perform personal tasks such as e-mailing a virtual birthday card to a friend.

By hiring virtual assistants, clients can concentrate on the core aspects of their business. They can outsource business or personal tasks to a virtual assistant who even from a distance can get the job done. The client also benefits from significant savings since they are not required to pay traditional employment taxes. Virtual assistants work on a per-hour, per-project or contractual basis. Virtual assistants also utilize their own office equipment and software. This convenient, flexible and money-saving setup is the reason why many companies and individuals are seeking virtual assistance.

An abundance of job opportunities await virtual assistants. They have the option to venture on their own home-based virtual assistance business and earn unlimited sky-high income from global clients -- depending on the amount of work one is willing to put in. Virtual assistants may also choose to work in a business process outsourcing company or staffing agency. Clients who are in need of virtual assistance may include small businesses, real estate brokers, lawyers, human resources managers, and consultancy groups.

STS Training Center provides students a great opportunity to gain the knowledge and skills to lead a lucrative career in the flourishing virtual assistance industry.